GDPR Privacy Statement
The General Data Protection Regulation (GDPR) is concerned with the personal information about you that we collect, store, and share. This page details Insight Therapy Centre's GDPR policy.
Personal Information we will Collect.
– Name.
– Gender (or preferred identity).
– Address.
– Telephone/SMS number (plus permission to send SMS & leave voice message).
– Email address.
How we will store your Personal Information.
Storage Methods.
Paper: written notes (described below).
Smartphone: Holly's Woofpack will store your contact information in a plain-text note app that backs up to a private drive. This allows to contact you in case of emergencies, but keeps from revealing this information to other applications (i.e. not using a Contacts app).
Email/SMS/WhatsApp: your email address and correspondence will be stored in Holly's Woofpack email accounts by nature of you contacting us. Your telephone number may be stored a SMS or WhatsApp app should we exchange messages this way. Electronic correspondence will also be held by the corresponding app (email, Phone's SMS, WhatsApp).
Website: none of your personal information is stored on Holly's Woofpack website,
Documents Held.
Paper...
– Contact Sheet
– Contract/Agreement
– Assessment Record
– Brief Notes
– GDPR Agreement
Electronic...
– Contact name & telephone
– Email/SMS/WhatsApp.
How Holly's Woofpack may Process/Share your Personal Information.
Emergencies.
If your animals health is in jeopardy (provided I have your consent) I may share your contact information with an emergency healthcare service (e.g. Vet).
Erasing your Information.
When we have finished working together, I will erase electronic copies of your information & correspondence within one month. I will hold onto your written information for up to seven years past the end of our working together.
Your Rights.
You have the following rights...
– To be informed what information I hold (i.e. this document).
– To see the information I hold about you (free of charge for the initial request).
– To rectify any inaccurate or incomplete personal information.
– To withdraw consent to me using your personal information.
– To request your personal information be erased (though I can decline whilst the information is needed for me to practice lawfully & competently).
Website Terms & Conditions
The term 'Holly's Woofpack' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.
The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Holly's Woofpack prior written consent.
Holly's Woofpack's Terms & Conditions have been used in accordance to UK Government body Business Link (www.businesslink.gov.uk).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.